The following two error messages display upon startup of Character Animator and I cannot use the software. I can eventually import a puppet if I click OK multiple times every 3-4 seconds but I just cannot create a scene.
I have tried deleting the project folders, turning off all cloud based syncing, and reinstalling the software but still get the same result.
Any thoughts on how to correct this?
-Dell Latitude E5470
-16 GB RAM
-500GB SSD hard drive (108 GB used)
-Intel i5 2.4GHZ
-Windows 10 Enterprise
"Failed to create temporary file" seems to suggest a permissions issue. Usually, your projects and files are stored in your Documents > Adobe folder by default, unless you picked a different destination. Even if Ch starts up blank, it makes an empty new project. Temp files are most likely being written into your Ch Data > temp.noindex folder there...so it seems like for some reason CH is having trouble writing there.
Is there any reason you can think of why that would be happening? Using a company or school computer, saving into a Dropbox folder with different settings/permissions, etc? If not let me know and I an ask the extended team to see if they have any guesses.
I am using a company computer. Armed with your file permission suggestion, I visited our IT folks. They are able to correct the problem by tweaking the file permission settings within the actual Adobe folder (by deselecting Read-only) along with the write settings in Symantec Endpoint Protection.