Photoshop Freezes when opening Device Preview

[kylee38779210]

Starting a few months ago I've been getting frequent freezes while working in Photoshop CC 2015.  I don't use Device Preview, but whenever these freezes occur the Device Preview window is in the process of opening.  I must be accidentally hitting a hotkey that opens the Device Preview window, but I can't find any associated hotkey in the shortcuts menu.

I have no intention of ever using Device Preview, so if there is a hotkey I can disable hiding somewhere in the shorcuts menu that's all I'd need. 

If it's not happening because of an errant shortcut I occasionally hit, then the Device Preview window is just randomly jumping into my workspace and freezing the application every now and then and this might be a more serious issue...

[Sahil.Chawla · Accepted solution]

Hi Kylee,

May I know which operating system are you using?

Did you try updating Photoshop to CC 2017?

Regards,

Sahil