I cannot access features that I was able to use before e.g. Organise
The below error is showing up although this should be included in the Adobe license
I have deleted Adobe Reader from the PC to make sure Adobe Reader wasn’t being used.
I uninstalled and reinstalled Adobe Acrobat and it still didn’t work.
This feature is not included in your Adobe License.
Sorry for the inconvenience caused to you.
Using the email id you are registered on Adobe forums, I don't see any product or subscription registered under your account.
Also, we can't see any screenshot attached in your post.https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot
If there is another email id, you may help us with that email id via private message: How Do I Send Private Message