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LR6.9 crashed my OS 10.9.5

New Here ,
Mar 08, 2017 Mar 08, 2017

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i was notified of an available upgrade for my version of LR 6.8 i believe.. it did not install with a error code of U44M1P7.. i have purchased every release of LR since it's inception and now i'm unable to launch it.. really upsetting.. i need a working version of LR NOW..TODAY

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correct answers 1 Correct answer

LEGEND , Mar 08, 2017 Mar 08, 2017

Glad you got it fixed.

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LEGEND ,
Mar 08, 2017 Mar 08, 2017

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Lightroom 6.9 requires at least OS 10.10.   System requirements for Photoshop Lightroom for Mac and Windows OS

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New Here ,
Mar 08, 2017 Mar 08, 2017

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then it should never have been offered to me... how do i go back

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LEGEND ,
Mar 08, 2017 Mar 08, 2017

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Go to here   Download Photoshop Lightroom

Download 6.0 first and install it.   Then download 6.6.1 update (the last that is supported on os 10.9) and install it.

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New Here ,
Mar 08, 2017 Mar 08, 2017

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thanks but this is of no help.. 6.0 downloaded but failed to install.. 6.6.1 won’t even download.. LR contines to crash..

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New Here ,
Mar 08, 2017 Mar 08, 2017

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well, i did the uninstall and then reinstall as suggested.. now i get an error code DF015, it seems nothing wants to install on 10.9.5, i don't want to upgrade the OS, i would lose to many programs.. out of guesses.. ii've spent too much money on all the LR products for it to end like this..

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LEGEND ,
Mar 08, 2017 Mar 08, 2017

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6.6.1 downloaded fine for me.   

See here for more info  https://www.lightroomqueen.com/roll-back-update-previous/

Error code DF015 is listed here and may apply to the newest Adobe stuff also     Installation and launch log errors | Adobe Creative Suite 6, Adobe Creative Suite 5.5, Adobe Creativ...

Otherwise, I am out of ideas.

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New Here ,
Mar 08, 2017 Mar 08, 2017

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bob, i appreciate your hanging with me.. my error code is not shown,,  DF015, don't see it.. so i went to time machine and took exe file from mid feb... still crashes.. close to panic mode here

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LEGEND ,
Mar 08, 2017 Mar 08, 2017

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Sorry!  I misread the document.  There was a DW015 and I missed the DW for a DF

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New Here ,
Mar 08, 2017 Mar 08, 2017

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bob, not sure exactly the how, after deleting a number of things, it took the 6.o then 6.1 and finally the 6.6 updates.. i guess its resolved then.. thanks

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LEGEND ,
Mar 08, 2017 Mar 08, 2017

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Glad you got it fixed.

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