Lightroom is dumping the error when click on the system info option.
My laptop runs windows 10 (build 14393.693) and lightroom was patched from 6.8 to 6.9.
I found the error happens when click on the slideshow option.
Delete preference files based on Preference file and other file locations | Lightroom CC and 6 but it didn't work.
the GPU option is disabled (Lightroom<< \ Preferences<< Performance tab << GPU)
The power settings for Switchable dynamic graphics are set for "maximum performance" (LoadLibrary failed with error 1114: A dynamic link library (DLL) initialization routine failed - YouTube )
The file LightroomPreferences.agprefs has the line Use autobahn=FALSE
Any help will be appreciated
Message was edited by: Eduardo Blanco
Could you please update to the latest version of Lightroom 6.10 and let us know if the issue persists.