0 Replies Latest reply on Mar 8, 2017 8:38 AM by Wuntvor

    Converting email from Lotus Notes crashes PDF Maker

    Wuntvor

      The issue occurs when using the toolbar option to convert emails to PDF.  It does work if you actually print to PDF maker, but of course this creates an individual PDF for each email.  Not a big deal if you're only converting one, but users tend to use this feature to archive many emails at once.

      I have compared emails that work to ones that don't and I don't see anything out of the ordinary, formatting, attachments, odd signatures etc.

       

      We are using Lotus Notes 8.5.3

      Acrobat 10.0.0

      I have reinstalled the PDF Maker driver and tried pretty much every printer setting it has to offer to no avail.

       

      I've searched around, but the only threads I find related to this end without an actual solution to the issue.

      Any assistance would be greatly appreciated.