2 Replies Latest reply on Mar 8, 2017 2:45 PM by myk1b

    Opening backup file freezes lightroom cc 6.9

    myk1b

      My system crashed and I had to reinstall windows 10.

       

      Installed lightroom cc and opened it no problem,

      copied backup (unzipped) file into lightroom folder (default folder in pictures)

      Selected new catalog and selected it.

      Message comes on the screen saying "opening lightroom catalog ..."

      That is it.  Message never goes away. 

      Lightroom not shown in the task bar as being active, so cannot close it.  Have to restart computer.

      Only way to get lightroom from locking on the file now is to uninstall and reinstall it.

       

      Note.  My directories may not be exactly the same as the original when backup was made.  Not sure if that makes a difference.

       

      Thanks in advance for any help or suggestions.

       

      Kym