3 Replies Latest reply on Mar 9, 2017 8:39 AM by Sue Garibaldi

    Left-handed artist - swipe to undo

    Lalupes Level 1

      Does anyone else have a problem with the "left-swipe" to undo? As a left-hander, I find I'm undoing my work every time I try to pan across the screen, as the left-handed swipe is my instinctive action. I've tweeted Adobe, emailed them, commented on Facebook threads and given feedback in online surveys asking for there to be an option to switch off the left-hand swipe to undo; I've had sympathy, compassion and expressions of understanding ... but no useful response or attempt at a solution. I use Adobe Ideas for my portraits and will have to swap soon, as Ideas is no longer supported. I cannot switch to Draw without a resolution of this problem - please, has anyone any ideas on how to resolve this myself or get it across to Adobe that at least 10% of its users will be left-handed. Thank you.

        • 1. Re: Left-handed artist - swipe to undo
          Sue Garibaldi Adobe Employee (Admin)

          Hi Lalupes.

           

          Since you mentioned it, and since I handle pretty much all the email that comes in about the apps, and I don't remember ever emailing with you, I checked... and I actually found a couple of old emails (one from 2014 and one from 2015) from you mentioning this exact problem. Unfortunately, they were before my time in this position, so I suspect they may never have made it to the product team (it doesn't appear that anyone responded).

           

          Here's what I know:

          This particular gesture receives a lot of comments. It's not a popular one.

           

          The entire gesture system is being redesigned/reconsidered right now... and the left-swipe-undo is part of that. What I don't know is when any changes might make it into the app. So I can't really give you much information in that regard. Since I don't think they ever got that far, I will in the meantime share your comments (as a left-handed artist) with the product team because I'm not certain that the gesture has been considered from this point-of-view.

           

          I hope that helps a bit.

           

          Sue.

          2 people found this helpful
          • 2. Re: Left-handed artist - swipe to undo
            Lalupes Level 1

            Thank you, Sue. That's the first comprehensive answer I've had and I find it very reassuring. I'll keep checking for updates and keep my fingers crossed. I've started using Tayasui Sketches Pro, as there's an option to have a swipe gesture or an undo button, and I've chosen the button. My portraits have a distinctive style which only Adobe Ideas achieves, though, so I'm really hoping to be able to switch to Adobe Draw when this is resolved. Thank you so much for bringing this to the attention of the Product Team.

             

            All the best

            Julia

            • 3. Re: Left-handed artist - swipe to undo
              Sue Garibaldi Adobe Employee (Admin)

              Julia.

               

              I'm not super happy that you're forced to use another app in the meantime but I for sure understand the need. I'll also let the team know that you've had to switch apps until something is changed with that particular gesture.

               

              Thanks for all the details.

               

              Sue.