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Mauvais email dans la confirmation de l'adresse mail.

New Here ,
Mar 09, 2017 Mar 09, 2017

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Je viens d'acheter creative cloud, une fois l'installation terminée, on me demande de confirmer une adresse mail qui n'existe pas, que je n'ai jamais rentré dans mon compte. Que faire ?

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correct answers 1 Correct answer

Adobe Employee , Mar 09, 2017 Mar 09, 2017

Hi jujubad,

I understand that you are facing issues with email id verification and it shows a wrong email id. This may be because the email id was misspelled while creating an Adobe id or while placing an order for this CC subscription.

I would suggest you to Contact Customer Care and you will be assisted in this regards,

Please login to this link. Select your product, issue and click Still need help.

Regards

Himanshu Gupta

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Adobe Employee ,
Mar 09, 2017 Mar 09, 2017

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Hi jujubad,

I understand that you are facing issues with email id verification and it shows a wrong email id. This may be because the email id was misspelled while creating an Adobe id or while placing an order for this CC subscription.

I would suggest you to Contact Customer Care and you will be assisted in this regards,

Please login to this link. Select your product, issue and click Still need help.

Regards

Himanshu Gupta

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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