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Reformatting using available fonts

New Here ,
Mar 09, 2017 Mar 09, 2017

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I am getting "Document XX.fm uses unavailable fonts. To reformat the document using available fonts, click OK." How do I reformat using available fonts? Thanks!

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Community Expert ,
Mar 10, 2017 Mar 10, 2017

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Opening the doc will perform the substitution automatically.

Depending on your settings preferences, the font substitution will be permanent (or not) the next time you save the file

preferences.png

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Explorer ,
Jul 19, 2018 Jul 19, 2018

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I have the same problem. Whenever I try to save my book to a PDF, it says that one of the sections has unavailable fonts. I tried opening that section and clicking OK to reformat the document using available fonts. I then save the file, and try to save as PDF again. I keep getting the same error message. Also, I checked the fonts used in that section, and all of them are installed. So I don't know why I keep getting the unavailable fonts message. Can anyone help me?

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Community Expert ,
Jul 19, 2018 Jul 19, 2018

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Check your placed images, your master, your reference pages.

If nothing stands out, save as MIF, open in NotePad or other text editor, and search the resulting text file for the font name.

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Explorer ,
Jul 19, 2018 Jul 19, 2018

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I tried saving as a mif, but I still didn't see any unusual fonts. I have opened and saved each section multiple times, each time saying to reformat the document with available fonts. I still can't save a PDF. Is there any way to override the settings, so that the document saves to PDF even if the fonts are unavailable?

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Community Expert ,
Jul 19, 2018 Jul 19, 2018

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You maybe can get an idea of what font FM is having an issue with by looking at the console - is it telling you anything?

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Explorer ,
Jul 19, 2018 Jul 19, 2018

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Yes, it is giving a list of fonts that are unavailable and the substitutions it is using. The problem is I don't see those unavailable fonts used anywhere in my document. They aren't part of my paragraph tags or character tags. Is there a way to search for a font in a document?

Here's what my console looks like:FrameMakerConsole.jpg

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Community Expert ,
Jul 19, 2018 Jul 19, 2018

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As Matt says, they could be hiding in your images, your reference pages or your master pages. If it's making the substitution, save the offending doc as a MIF file and open it up in Notepad to search for the subbed in font.

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Explorer ,
Jul 20, 2018 Jul 20, 2018

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I tried that, and the unavailable fonts aren't in the text file. I was hoping there was some sort of workaround that would allow me to get a PDF even if some fonts are listed as unavailable.

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Community Expert ,
Jul 20, 2018 Jul 20, 2018

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The one like "Zapfdingbats" won't be there, but you should see "AdobePiStd" instead. Are you not seeing the subbed font name either?

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Community Expert ,
Jul 20, 2018 Jul 20, 2018

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Is the problem that you can't produce a PDF? The fonts shouldn't be preventing that.

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