• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lightroom CC 6.9 - LR not responding on export

New Here ,
Mar 09, 2017 Mar 09, 2017

Copy link to clipboard

Copied

Hi Fellow users,

Since I updated lightroom CC yesterday to 2015.9 version, export doesn't work at all. When exporting, whether from a network drive, or from the internal drive, on either my custom presets or the standard one, Lightroom start processing something and get stuck here. It obviously use a lot of memory to do whatever it's doing as the rest of the computer slow down. But even for 1 image, it cannot proceed to prompt with the "destination folder" window after 1 night. So I guess there is a problem and it's stuck somewhere.

Anyone else encountered this ?

Is there any simple procedure to rollback the update and get back to the previous one ? I'd rather have the "X to reject not working" french bug than an export bug that prevent me totally from delivering anything to my customers.

I'm on a MacbookPro 13" late 2016 running the very last version of osX and Lightroom CC. 

Views

743

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 09, 2017 Mar 09, 2017

Hi Demosthene,

We apologize for the inconveniences caused you, please change the destination location and turn off the gpu from the preferences and check if that helps.

Regards,

Mohit

Votes

Translate

Translate
Adobe Employee ,
Mar 09, 2017 Mar 09, 2017

Copy link to clipboard

Copied

Hi Demosthene,

We apologize for the inconveniences caused you, please change the destination location and turn off the gpu from the preferences and check if that helps.

Regards,

Mohit

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Mar 23, 2017 Mar 23, 2017

Copy link to clipboard

Copied

LATEST

My issue is similar.

"Export with previous" wouldn't work. Every time need to change at least the name of the file. This behaviour came either with 6.9 update or with windows update a day or two later. Tryin' to read Procmon... but don't know what I am looking for there... GPU turning off didn't helped.

Previous behaviour on "export with previous" would be to create a the same filename (copy) or something. Now - nothing. No error, not even replacing the file.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines