How much was the cancellation fee? How long had you had your account?
1 person found this helpful
When you sign up for a subscription you need to agree to the subscription terms and conditions before completing your order. This includes info on the cancellation fee.
Details also available here - Adobe - Subscription Terms
If you need further assistance with your Creative Cloud Photography plan please contact our support team - https://helpx.adobe.com/contact.html
The same thing happened to me except I only bought it for a month as I needed it for an emergency project. For the first 2 weeks it didn't even work my on my macbook so I paid for a month and it didn't work for half the time. I dont even use the products anymore.The cancellation fee wasnt stated clearly when I bought the product. I don't have any money and not I will not pay for the cancellation fee of £47. I am so dissapointed you have just lost not one several loyal customers.