2 Replies Latest reply on Mar 14, 2017 8:25 AM by BigA-l007

    Premiere Elements 7 is asking for a "unlock key?"

    BigA-l007

      I was having problems with my computer some time ago and done a reset to factory on it.  So, I had to reload all my software, but only did so as I needed to use them.  Now I have reloaded Premier Elements 7 and when I try to load a project, it ask for a “unlock key.”  It gives a website link to click to get this key, but when I click it, I get page not available and it just goes to the general Adobe site.

      How can I get this “UNLOCK KEY?”

      Thanks,

      Alan