3 Replies Latest reply on Mar 23, 2017 8:02 AM by maria__

    installing flash player by gpo



      I want to install all versions (3) Flash Player for IExplore, Firefox and Chrome by GPO. I create a polisy on Windows Server 2008 and links on computers. But I noticed that when Windows starts then unistall two versions and install only one version (for example for Chrome). Why? How to install by GPO all 3 versions without uninstall 2 other?

        • 1. Re: installing flash player by gpo
          maria__ Adobe Employee

          Hi mariuszk35259459,


          Each installer/player is independent of one another.  Installing one player type will not uninstall the other player type.  I suspect there's an issue with your installer script that's not installing all 3 player types.

          What os versions are you installing on? 


          Please provide the FlashInstall.log file from an impacted system.  The file is saved at C:\Windows\System32\Macromed\Flash.  If the system is a 64-bit system, there's another FlashInstall.log file saved at C:\Windows\SysWOW64\Macromed\Flash.  Both files are required from a 64-bit system.  Upload the file(s) to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded file(s) in your reply.


          Are you using the EXE or MSI installers?




          • 2. Re: installing flash player by gpo
            mariuszk35259459 Level 1

            I created a policy on Windows Server 2008 using Group Policy Management. In policy in Computer Configuration\Policies\Software Settings\Software Installation I created 3 installers from msi files (downloaded from adobe) - everyone for another browser. When I restart computer i see that pnly one is installing (NPAPI). I check on Control Panel\Programs and functions and on list of programs is only one - NPAPI. Why?

            • 3. Re: installing flash player by gpo
              maria__ Adobe Employee



              Please provide the previously requested information.  For the FlashInstall.log files,  If the files are from a 64-bit OS, please append system32 to the file from the C:\Windows\System32\Macromed\Flash directory and syswow64 to the file from the C:\Windows\SysWOW64\Macromed\Flash directory.