3 Replies Latest reply on Mar 23, 2017 8:02 AM by maria__

    installing flash player by gpo

    mariuszk35259459 Level 1
    mariuszk35259459 Mar 13, 2017 7:06 AM

      Hi.

      I want to install all versions (3) Flash Player for IExplore, Firefox and Chrome by GPO. I create a polisy on Windows Server 2008 and links on computers. But I noticed that when Windows starts then unistall two versions and install only one version (for example for Chrome). Why? How to install by GPO all 3 versions without uninstall 2 other?

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        • 1. Re: installing flash player by gpo
          maria__ Adobe Employee
          maria__ Employee Mar 13, 2017 12:04 PM (in response to mariuszk35259459)

          Hi mariuszk35259459,

           

          Each installer/player is independent of one another.  Installing one player type will not uninstall the other player type.  I suspect there's an issue with your installer script that's not installing all 3 player types.


          What os versions are you installing on? 

           

          Please provide the FlashInstall.log file from an impacted system.  The file is saved at C:\Windows\System32\Macromed\Flash.  If the system is a 64-bit system, there's another FlashInstall.log file saved at C:\Windows\SysWOW64\Macromed\Flash.  Both files are required from a 64-bit system.  Upload the file(s) to cloud.acrobat.com/send using the instructions at How to share a file using Adobe Document Cloud and post the link to the uploaded file(s) in your reply.

           

          Are you using the EXE or MSI installers?

           

          --

          Maria

          • 2. Re: installing flash player by gpo
            mariuszk35259459 Level 1
            mariuszk35259459 Mar 23, 2017 1:39 AM (in response to maria__)

            I created a policy on Windows Server 2008 using Group Policy Management. In policy in Computer Configuration\Policies\Software Settings\Software Installation I created 3 installers from msi files (downloaded from adobe) - everyone for another browser. When I restart computer i see that pnly one is installing (NPAPI). I check on Control Panel\Programs and functions and on list of programs is only one - NPAPI. Why?

            • 3. Re: installing flash player by gpo
              maria__ Adobe Employee
              maria__ Employee Mar 23, 2017 8:02 AM (in response to mariuszk35259459)

              Hi,

               

              Please provide the previously requested information.  For the FlashInstall.log files,  If the files are from a 64-bit OS, please append system32 to the file from the C:\Windows\System32\Macromed\Flash directory and syswow64 to the file from the C:\Windows\SysWOW64\Macromed\Flash directory.

               

              --

              Maria