Suddenly I cannot open CS6 (for PC). I worked fine when I last used it a couple of days ago, and now I get this when I try to open it: "Adobe InDesign CS6 has stopped working". This is an absolute catastrophe for me. I cannot afford to buy a newer version, and I'm worried that years of work are going to be lost.
The last time I used CS6 I placed some images in a file. That's all. I didn't install any weird fonts or do anything else. I've tried uninstalling and reinstalling and resetting the preferences using Control+Alt+Shift (I can't do it manually because I can't find any info on where they are in Windows 10).
Can anyone help? I'm desperate to fix this. I'd even be willing to pay Adobe support, but I don't even see where that's possible. They don't offer phone support at all for CS6.
OK, I fixed it. I found the preferences ("InDesign defaults") and SavedData and trashed them both, but that didn't help. I then emptied the InDesign Recovery folder which is in the same folder as SavedData, named "Caches". That didn't work either, so I changed the name of the Caches folder to "Cachesx" and then CS6 created an entirely new Caches folder and opened up just fine. So something else in the Caches folder was the problem.
You are in unsupported territory here but still in better shape than Mac users. Try running CS6 in Windows 7 compatibility mode to minimize issues.