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Lightroom will not launch

New Here ,
Mar 13, 2017 Mar 13, 2017

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I just bought and installed Lightroom 6 on my laptop and it will not launch.  This is the screen I get before it closes, can anyone help me please.

Lightroom error.JPG

[Moved to Lightroom forum. Mod.]

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correct answers 1 Correct answer

Community Expert , Mar 14, 2017 Mar 14, 2017

Please download the update to 6.9, install it and see if it helps: Download Photoshop Lightroom

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Community Expert ,
Mar 14, 2017 Mar 14, 2017

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Please download the update to 6.9, install it and see if it helps: Download Photoshop Lightroom

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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Adobe Employee ,
Mar 14, 2017 Mar 14, 2017

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Also, you can share the crash log to identify the issue.

Find crash log in windows: Photoshop Elements Editor Help | How to Find Crash Logs on Windows

Thanks,

Mohit

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New Here ,
Mar 15, 2017 Mar 15, 2017

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Thank you, the update worked, I tried to find it yesterday but couldn't. Thanks again.

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