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In the last week I've twice had Photoshop CC 2017 quit unexpectedly—an annoying but not too strange of a problem.
When I reopened my file, however, I noticed that that the last 10 minutes' worth of work was completely gone, despite having saved the document at least 5 times during that period.
Has anyone had this happen?? If so, what can I do to fix this "losing saved work" problem?
I know that with autosave on, upon re-launching after a crash, Photoshop should also open the last autosave. Never heard of a file that was saved manually not keeping what was saved. Let us know if it happens again.
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Operating system? Do you have the automatic save feature on under Edit (Photoshop on Mac) > Preferences > File Handling > File Saving Options?
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Thanks for the prompt reply! We do have autosave on, but we're now changing it from every 10 minutes to more often. Currently running Mac OS X 12.
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I know that with autosave on, upon re-launching after a crash, Photoshop should also open the last autosave. Never heard of a file that was saved manually not keeping what was saved. Let us know if it happens again.
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Yeah, really! It's bizarre, but it's happened twice this week. Will let you know if it happens again.