1 Reply Latest reply on Mar 15, 2017 1:09 AM by Nanaky

    unable to authorize another computer


      I purchased a new computer, and downloaded ADE,   when I go to authorize ADE with my Adobe ID, so I can download books from my  local library, I get the message

      ./. you can only authorize this computer with and Adobe ID that hasn't been previously used to authorize any other computer or device /.....


      I deactivated the old computer, but still get the above message.



        • 1. Re: unable to authorize another computer
          Nanaky Level 5



              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.




              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.