2 Replies Latest reply on Jun 30, 2009 4:58 PM by sangjolie

    Flash CS3 Crashing

      I opened and used flash fine when I first installed CS3. Now when I open the Actions panel Flash Crashed. We have all of the updates and the 9.0.2 patch installed. I have pasted the Problem signature below. Has anyone experienced this issue?

      Any help is welcomed and appreciated!

      Problem signature:
      Problem Event Name: BEX
      Application Name: Flash.exe
      Application Version:
      Application Timestamp: 46015140
      Fault Module Name: Flash.exe
      Fault Module Version:
      Fault Module Timestamp: 46015140
      Exception Offset: 00c5958f
      Exception Code: c000000d
      Exception Data: 00000000
      OS Version: 6.0.6001.
      Locale ID: 1033
      Additional Information 1: 9627
      Additional Information 2: 984b01fe3287e131eda577d87d993bc0
      Additional Information 3: 005e
      Additional Information 4: 199fec30f29e763da9beec1981f3b506
        • 1. Re: Flash CS3 Crashing
          yes, I get this error too...i found your message by googling "46015140". Ive found that inexplicably if you open some flash files and work on them, eventually some start crashing the program. Then you need to resave the particular flash file in a completely different folder or at least a parent folder and then it works.

          Even resaving, overwriting, or renaming the file have no effect, you actually need to move the file to a different folder.

          This is indicitave of the application possibly writing a temp file or trying to change file attributes while its open but I havent seen anything in the logs so far.
          • 2. Re: Flash CS3 Crashing
            sangjolie Level 1

            In this case, I have same a problem about crashes when i try to publish my flash cs3 on XP sp2


            Finally when I googling.. and I found the answer...maybe this is can be help..


            1.close FLASH CS3 Application

            2.remove folder "configuration" on C:\Documents and Settings\...\Local Settings\Application Data\Adobe\Flash CS3\en\

            3. reopen your FLASH CS3


            hope can be usefull