Version of AE and your OS down to the last decimal point. If you are not running the latest build of your current version you are asking for trouble.
AE Version 188.8.131.52
Windows 7 Professional - Service Pack 1
I uninstalled and reinstalled AE yesterday, so I imagine I have the latest version available.
2 people found this helpful
What GPU do you have?
Does it still occur if you set your resolution to Auto?
What happens if you disable the "Hardware Accelerate...Panels" preference?
GPU: ATI FirePro V4800 (FireGL)
Yes, it still occurs with resolution set to Auto.
When I disable "Hardware Accelerate Composition, Layer, and Footage Panels" it WORKS!
Sweet, thank you!
So I'm guessing my GPU (pushing 7 years old) is the bottleneck?
I don't know if we have to blame your GPU. It should still work. There is an odd thing that I've seen some people dealing with in this new version with non-100% zoom and full resolution in the comp panel. I don't know if your issue is related or not (I don't work for Adobe), but it seems awfully similar to me. At least we found a fix!
If you want to let Adobe know about the bug (they'd appreciate it), please file a bug report. It probably wouldn't hurt to share link to this post in your report.
I've filed a bug report.
Thanks for the help!
No problem! I'm just glad you're up and running.