6 Replies Latest reply on Mar 23, 2017 10:01 AM by JRiz

    Folder and Photo's for 2017 disappeared

    JRiz

      Entered LR 5.7 (Windows 7) to peruse some photo’s.  Left. Inspected backups.  Nothing unusual.  Exited.

       

      A few minutes later re-entered LR.  2017 folder and photo’s – gone.  Photo counts for 2015/2016 all screwy.

       

      Went to C:\Users\Owner\LR Photos\Lightroom\Lightroom 5 Catalogue.  Double clicked.  Brought up LR.  Still screwy. Closed LR.  Noticed under Lightroom 5 Catalogue the following:

      Lightroom 5 Catalogue.lrcat.lock   and

      Lightroom 5 Catalogue.lrcat-journal

       

      Never seen these before.

       

      After INet search a forum recommended to delete and ….lrcat.lock files found anywhere in system.  LR did not close correctly and the .lock file says it’s still open.  LR will not work until this is corrected.

       

      I tried and tried and tried to delete.  Cannot. Win 7 search cannot locate these files.

       

      I eventually invoked the Catalogue backup from 3/12/17 and got a proper count for 2015/2016 and 2017 folder with new name appeared with all the right folders underneath it. However, all had “?”  Clicking on the ? the “Find this file” did not work. The search was unsuccessful. Working from thumbnails and clicking on ! icon produced no results, except each one shows those .lock and .lrcat-journal files.

       

      I eventually found the 2017 folder and photo’s at:

       

      C:\Users\Owner\LR Photos\2017

       

      But I cannot get rid of .lock files nor do I know how to get LR to “see” the correct location for 2017 folder and photo’s.

       

      It’s a MESS.  And I have no idea how it happened or what to do about it.

        • 1. Re: Folder and Photo's for 2017 disappeared
          JimHess Adobe Community Professional & MVP

          There must be some element of Lightroom that is still loaded making your computer think Lightroom is running. I would start the task manager (Ctrl+alt+delete) And I would stop anything related to Lightroom. Then you should be able to delete the lock files. As far as the folders with the "?" Are concerned, right-click on the folder in the library module and choose the option to update the folder location. Then you can browse and find the folder and select it. That will  get things synchronized again.

          • 2. Re: Folder and Photo's for 2017 disappeared
            dj_paige Level 9

            As a guess, perhaps you have accidentally opened the wrong catalog file?

             

            What happens if you use your operating system's search feature to search for all files whose names end with .LRCAT? Do you find more than one? What happens if you double-click on each to open it in Lightroom, do you find the catalog of interest?

             

            If that doesn't work, you could try restoring a recent backup of your catalog file.

            • 3. Re: Folder and Photo's for 2017 disappeared
              JRiz Level 1

              LR still open.  Thanks for that suggestion.  I had the same thought but the task manager does NOT show anything open once I close LR.  Yet the .lrcat.lock files persist.  I am still perplexed as to why Win7 can't find these files.  ??

               

              As for the second suggestion re: "?" icon, I have not tried that.  I will, though to be honest, I'm becoming more and more ill at ease every time I try something.  It just seems to get worse and worse.  I've honestly lost track of everything I've tried.  And the way this all began is just plain spooky.  All I did was look at some photo's and sign off.  A few minutes later, upon opening LR again, it was all buggered up.  ??

              • 4. Re: Folder and Photo's for 2017 disappeared
                JRiz Level 1

                Thanks for this suggestion.  I still just have one catalogue.  Some backups are still present, but I can't open the wrong catalogue. It's on my to-do list to find out how to create a separate catalogue for each year, but so far, still just one.

                 

                As for searching, Win 7 cannot find any .lrcat.lock files anywhere.  And as I understand it, that's a major problem here.  The forums say LR will never work right until all .lock files are deleted.  But I can't even get to them now, much less delete them.  When I could select the lock file I found yesterday, I could not delete it.  That of course makes me think the system thinks LR is open, when in fact it was not.  ??

                 

                Opening the 3/12/17 Catalogue backup gives me correct counts and photo's for 2015/2016, but for 2017 it can't find the folders or the files and I've already explained that trying to locate the folders/files using the recommendations for this do not work.

                 

                I assume restoring the 3/12/17 cat backup won't produce and different results than I got as explained above.

                 

                This is both frustrating and depressing.

                • 5. Re: Folder and Photo's for 2017 disappeared
                  dj_paige Level 9

                  It's on my to-do list to find out how to create a separate catalogue for each year, but so far, still just one.

                  Suggestion: take this off your to-do list, it's a terrible idea.

                   

                  As for searching, Win 7 cannot find any .lrcat.lock files anywhere.

                  You need to search for .LRCAT files. No "lock" in the file name.

                   

                  And as I understand it, that's a major problem here.  The forums say LR will never work right until all .lock files are deleted.

                  This is irrelevant to your problem.

                  • 6. Re: Folder and Photo's for 2017 disappeared
                    JRiz Level 1

                    Having found a solution nowhere else I hired a guy from the local camera shop who does all their LR and PHotoshop training.  It took him almost 3 hours but he was able to reconstruct a workable catalogue.  It was expensive, but it worked.