6 Replies Latest reply on Mar 19, 2017 8:26 AM by Mohit Goyal

    Adobe Photoshop CS5 has stopped working error

    j.k83195675

      Hello.

      I have been using my Adobe Photoshop CS5 for a long time, but suddenly, a couple days ago it started to through me this error:

      Capture.PNG

      After that I deleted it, and installed again, but that didn't work.

      The Application log says:

       

      - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

       

       

      - <System>

       

       

      <Provider Name="Application Error" />

       

       

      <EventID Qualifiers="0">1000</EventID>

       

       

      <Level>2</Level>

       

       

      <Task>100</Task>

       

       

      <Keywords>0x80000000000000</Keywords>

       

       

      <TimeCreated SystemTime="2017-03-15T06:49:31.363954200Z" />

       

       

      <EventRecordID>15841</EventRecordID>

       

       

      <Channel>Application</Channel>

       

       

      <Computer>DESKTOP-SOUD8OK</Computer>

       

       

      <Security />

       

      </System>

       

      - <EventData>

       

       

      <Data>Photoshop.exe</Data>

       

       

      <Data>12.0.0.0</Data>

       

       

      <Data>4bbc5b10</Data>

       

       

      <Data>AcLayers.DLL</Data>

       

       

      <Data>10.0.14393.447</Data>

       

       

      <Data>5819c038</Data>

       

       

      <Data>c0000374</Data>

       

       

      <Data>000000000000afb9</Data>

       

       

      <Data>75c</Data>

       

       

      <Data>01d29d583faca058</Data>

       

       

      <Data>C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe</Data>

       

       

      <Data>C:\WINDOWS\AppPatch\AppPatch64\AcLayers.DLL</Data>

       

       

      <Data>7705b41c-f17a-48fb-aed5-b457e170d5e7</Data>

       

       

      <Data />

       

       

      <Data />

       

      </EventData>

      </Event>