3 Replies Latest reply on Mar 16, 2017 2:45 PM by Jeff A Wright

    Can't accept CC invite because I keep getting "sorry-  problem our side" message

    hayleyd3704082

      Hi

       

      Please help me - I am getting desperate. I use the Adobe CC suite all the time for work. For some reason, our IT team cancelled my licence and then tried to reinstall it again by sending me the Adobe CC invite. I have clicked on the invite about 2.2 million times, and each time I get that message saying "Sorry,but something seems to be wrong on our end - please try again later." I HAVE to get in soon as my work depends on it. Our IT team said there are many people battling with the same urgent problem on our side - each of them keeps getting the same "sorry" message. please please please can someone look into this urgently? Thanks so much, Hayley du Plessis