For starters, there is no picture, thus no green to see. Looks like you didn't insert a screen capture but instead copied and pasted code.
This appears to be code from Microsoft Office (likely Word), Hence the "MSO" stuff. This suggests either you copied from Word and pasted into RoboHelp, or that the topic was imported from Word.
If this is seriously mucking things up, you might consider cutting the text from RoboHelp, opening Windows Notepad and pasting into Notepad, then cutting from Notepad and pasting back into RoboHelp. That action should remove all that Word formatting code.
Rick's solution is likely to be the quickest and easiest given your stated level of knowledge.
To understand what is going on if you need to regularly import, rather than this being a one off, see the Importing pages on my site.
See www.grainge.org for RoboHelp and Authoring information
Hi, Rick -
Thanks for getting back so quickly.
Took out all the green text and the page still looks the same in Design view - lots of extra space above and below the paragraphs.
All the text in was written directly into RoboHelp - nothing was cut and copied - unless it was done by mistake somehow.
Any other thoughts or suggestions?
Thanks, Peter. I'm really quite confused by what's happening. As you can see in my comment above, I removed all the extraneous green text and everything looks the same. Nothing was imported or copied and pasted. Things were looking fine until I began adding new topics recently with a new master page - but I don't know if that has anything to do with it. We also had to change the font from Verdana 11 to Arial 12 (which is working fine). But since then, everything has the extra spacing above and below paragraphs unless I change the paragraph spacing to something like -6 above and below. Any other thoughts?
Beyond doubt, Ms means it's from Word.
It could also be an inline CSS. See my pages on importing and in particular
the bit about hyperlinks being the wrong colour. I know that is not the
problem but it could be a similar problem.
Is it one topic or many?
I'll look at your pages - thanks.
I'm going to have to think very carefully about how Word got in there! I wonder if there was something in my clipboard that I entered by mistake. The interesting thing is that even if there is no reference to Ms, the problem remains.
It looks like all topics in this project converted to this odd paragraph spacing, even if they were fine before this happened.
Thanks for your time, Peter.
Can you send me a topic with Mso and one without plus your CSS?
See the Contact page on my site and let me know the version of RoboHelp.