it's not clear what's currently on you computer and what's working (if anything).
so it's probably best to start with a clean slate:
uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
use the desktop app to install your cc programs/trials
thank you for your help....I actually got a real person and it looks like that is what they are having me do right now..
Thank you! It worked. Just like you said started with a clean slate. Just loaded the Creative Cloud App. Now I am reloading all my my Adobe Software. Thank you very much. Thank you for making it straight forward and easy to follow. I think Adobe's customer service could learn a thing or two from you.