I am looking for some official advice as we purchased some software licences in 2013 that included CS2/Photoshop and over the last few weeks it has started running in a haphazard fashion with toolbars blacking out and windows disappearing whilst in use.
We are potentially looking to un-install / re-install the software but I understand any activation key that we may be able to find may be useless now anyway.
I am loathe to uninstall software that although it is working badly, is working and potentially be left with nothing because we can't "activate" it.
PC's are Windows 7 and having rung and emailed Adobe am told this is my only route to resolve the issue.
Please can somebody at Adobe give me instruction.
Thanks & regards
Nobody at Adobe will reply... CS2 is too old for support
CS2 + Acrobat 7 + Audition 3 (AND EARLIER) Activation Server is gone, so read below
You MUST use the special version and serial number on the page, not your original disc or serial number
An idea that MAY work to install and/or run old programs in newer Windows
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)