PHOTOSHOP CS6 CAMERA RAW PROBLEM

Which version of RAW do you have installed?

....and which specific camera are the Raw files from?

Dave

I also need help with this. I upgraded my camera to a D810. I clicked on HELP and then tried to click on upgrade but it wouldn't let me.

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Note that Photoshop CS6 is obsolete software, and it only supports ACR up to version 9.1.

ashleyvail  wrote

 

I also need help with this. I upgraded my camera to a D810. I clicked on HELP and then tried to click on upgrade but it wouldn't let me.

Hi

For the Nikon 810 you need adobe camera raw 8.6 or later

Cameras supported by Camera Raw

If you have CS6 (the same as the original poster) then you can download the latest version for CS6 which is ACR9.1.from the link below

Camera Raw installer for Adobe Photoshop CC and CS6

The link below lists the ACR versions for each version of Photoshop. If you camera requires a later version of ACR than the one compatible with your version of Photoshop then you will need to use the DNG convertor to convert the RAW files to DNG then open them with your version of ACR

Camera Raw plug-in and Adobe application compatibility

Adobe Digital Negative Converter 9.x

Dave