15 Replies Latest reply on May 13, 2017 5:17 PM by JoeGuyon

    Importing RAW Files - Canon 5D Mark IV

    athorntonphoto

      I am using a trial version of Lightroom CC. I have updated the Camera Raw as well to the current version. I am having issues importing RAW files from my Canon 5D Mark IV.

       

      I get a "Preview Unavailable For This File" message. and when I try to import I get a message saying the file can't be read. Not sure what to do since I have updated all software and Camera RAW support.

       

      Thanks, for the help.

       

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