6 Replies Latest reply on Mar 20, 2017 5:40 AM by alana64290548

    Premiere Elements 12 and Windows 10

    alana64290548

      Hi there , newbie on here so please bear with me .

      I recently purchased Premier Elements 12 and Photoshop Elements 12 - but neither will work on my laptop running Windows 10 . (This PC was bought with Windows 8 and free upgrade to Windows 10 when it first came out ) .

      The programmes install and load up ok . When you try to import any media the programme stops and just says the file has "stopped working" and the fault haas been reported to Windows .

      I've tried un install/re-install , even tried running in compatability mode - no luck !

       

      Have I bought too old a version for my pc ?

       

      Thanks

       

      Alan