3 Replies Latest reply on Mar 19, 2017 4:04 AM by dj_paige

    Lightroom 6 - "The file appears to be unsupported or damaged" - Can't export. What to do?

    bonniecamera

      I have recently had some issues with Lightroom for the first time ever!

      There were a few times it wouldn't import photos saying the files were corrupted.

      I had to restore the catalog from a back up to try and sort that out.

      No longer having import issue, now there seems to be a problem with exporting files.

      When I try to it says "The file appears to be unsupported or damaged".

      The file is clearly not damaged when I look at it in finder.

      So I don't understand why it's no longer supported.

      I feel like my copy of Lightroom is perhaps corrupted somehow.

      Or that in restoring to a back up catalog something has gone wrong.

      Does that happen?

      Any advice on what to do much appreciated!

      I am on a Mid 2012 Macbook Pro (with a new SSD drive) running El Capitan Version 10.11.6 .

      Thanks!