"could not save because the file is locked ..." error in photoshop CC

[dead cat creations]

This is an intermittent problem on a brand new install of Photoshop CC on a windows 10 computer. I am working from a file that is stored locally in a folder that I sync using Google Drive.  Has anyone seen this problem happen before, and if so, do you have any suggestions for workarounds or ways to not have this happen?

[Bettina Di Virgilio · Accepted solution]

Please check:

- is the file opened in some other application? Maybe the fact that you sync is giving problems because in Photoshop it seems the file is in use by another application, this can explain if the problem is intermittent, when Drive is syncronizing, Photoshop cannot save;

- did you check if the file is locked? Get on the file, right clic with the mouse, choose from the drop down menu Proprieties and check if the file is "read only".

Sometimes I had this kind of error with my students in the class. I fixed it making a new document with same size of the original, copying all the layers in the new one and saving it again.

[robert_wallace]

Unfortunately, these steps presented do not work when everything is already unlocked, no program using the same file, nothing. From a closed and unattached file, I receive the same message and from other postings I've tried, nothing is working. Even in the Library, the Adobe file doesn't exist.

Hopefully, Adobe will get a fix to this issue and update everyone with a new patch to correct this issue. It is THEIR program with the issue, not users.

[3DGRAFX]

I turned off the 'sync' from my cloud ... it should work fine.

[teemu.ake]

Yes! This worked. Thanks a million, this bug was driving me crazy and messing my workflow.

[clintonAEMC]

Unfortunately this answer is only mentions what to check assuming photoshop is working correctly with the filesystem and does not address an ongoing but issue with photoshop.  Does anyone have an idea of why windows photoshop cc has this issue and no other programs do?  This only happens to me when working with a file on a network drive.