1 Reply Latest reply on Mar 30, 2017 11:13 AM by Tariq Dar

    Unable to Sign and stamp after update

    laurieb63978514

      After updating Acrobat on Friday the 17th to standard adobe it downloaded adobe acrobat dc now we cannot type in our forms or add signature and seals

        • 1. Re: Unable to Sign and stamp after update
          Tariq Dar Adobe Employee

          Hi laurieb63978514,

           

          If I understand correctly, you are saying after updating Acrobat Standard with the usual update not upgraded your application, you are not able to sign a document or stamp it.

           

          If the above is correct, first thing i would mention. Open the pdf file and click on File>Properties> Security tab. Check if you are allowed to make changes to the file. Assuming you are using a windows machine.

           

          Also, let me know the operating system you are using and the version of the application you have? If the above suggestion doesn't make a difference. Let me know if you are getting any error message while working with a file.

          Also, please make sure you are opening the file in Acrobat, not in Reader.

           

          -Tariq Dar.