1 Reply Latest reply on Mar 30, 2017 11:13 AM by Tariq Dar

    Unable to Sign and stamp after update

    laurieb63978514 Level 1

      After updating Acrobat on Friday the 17th to standard adobe it downloaded adobe acrobat dc now we cannot type in our forms or add signature and seals

        • 1. Re: Unable to Sign and stamp after update
          Tariq Dar Adobe Employee

          Hi laurieb63978514,

           

          If I understand correctly, you are saying after updating Acrobat Standard with the usual update not upgraded your application, you are not able to sign a document or stamp it.

           

          If the above is correct, first thing i would mention. Open the pdf file and click on File>Properties> Security tab. Check if you are allowed to make changes to the file. Assuming you are using a windows machine.

           

          Also, let me know the operating system you are using and the version of the application you have? If the above suggestion doesn't make a difference. Let me know if you are getting any error message while working with a file.

          Also, please make sure you are opening the file in Acrobat, not in Reader.

           

          -Tariq Dar.