Problem with Fill and Sign Tools "Add Checkmark"

[kimberlem10468749]

I am using Adobe Acrobat XI Standard.  When I click on the "Add Checkmark" icon under Fill & Sign Tools and I click on the exact spot I want the checkmark to appear the cursor either bumps it up to a line above the spot or a line below the spot.  It won't checkmark the exact location I place the cursor.  I had this problem happen once before and I called Adobe technical support.  After practically begging them for help because they told me they didn't support my version of Adobe for support they finally helped me.  He walked me through quite a process to fix the problem.  I asked if I could get an email with the instructions in case it happened again and he said he couldn't do that.  I would have to go to one of the forums for help if it happened again.  Here I am.  Can anyone help me?  

[try67 · Accepted solution]

Go to View - Show/Hide - Rulers&Grids and tick off "Snap to Grid".

[kimberlem10468749]

I have run into another problem.  I just did a software upgrade and somehow it messed my Fill & Sign tools. I have invoices that I have to review in PDF format and add tick (check) marks and notes.  Now I can't add text.  When I click on "Add Text" under Fill & Sign and I place my cursor in the area I want to add the text I get a grid box but I can't type anything into it.  In the past, when I would place my cursor in the area I wanted to add text, it would place a vertical blinking line and I would type.  Can you help with this too?

[kimberlem10468749]

That worked!  Thank you!