2 Replies Latest reply on Apr 21, 2017 7:00 AM by woody201675

    unexpected error opening catalogue

    katrinam220581

      Hi,

      I was exporting from lightroom when lightroom closed down. When I re-opened it  I received this error message. I chose a backup catalogue to open but now this catalogue is also saying an unexpected error and will not open.

      I have tried all my backups, but lightroom will not open.

      I have tried re-installing lightroom but now it is saying my serial number is not valid.

       

      I have purchased a licenced copy of lightroom from Harvey Normal to ensure I never had problems with a copy of software.


      Can someone please advise me on what to do from here as I have clients waiting for orders and at this stage I am at a standstill on how to proceed from here.
      Cheers

       

       

      Katrina