did you try the different viewing options?
"Normal", "High Quality"
Did you try with "Overprint View" ?
Maybe you are describing a similar problem to that of Peter Lenz at www.hilfdirselbst.ch with placing AI files in InDesign CC from 2014:
Note: The posted problem AI file can be downloaded by members of the hilfdirselbst forum, only.
Because of that I uploaded Peter's test AI to my Dropbox account so you could download the test file:
Placed AI file with InDesign CS6 showing view with "High Quality":
Placed AI file with InDesign CC showing view with "High Quality".
Note: Also the static caption is not visible, that is touching the image frame.
The same InDesign CC document with a different zoom percentage where the graphic is visible:
The cause of the problem was identified by Peter:
Overprinting elements in the Illustrator file.
InDesign CS6 => No problems
InDesign CC and above => Problems that parts or the whole graphic would not show with different zoom levels or different view options.
A workaround to solve this problem:
1. Place an empty rectangle in the background on the page.
2. Fill color "[Paper]"
3. Use the Effects panel: Set opacity to 0 %
It's not necessary that the empty rectangle is touching the graphic frame holding the placed AI :
Obviously introducing transparency to the spread will trigger the graphic to show.
Peter Lenz reported this bug several times over the years.
Unfortunately this bug was never fixed. I did not test with CC 2017, but Peter reported that the bug is still with us.
Here another show case by Peter published with hilfdirselbst for a placed AI file where only parts of the graphic are showing ( I cannot provide the original AI file for this example. Peter did not post it ):
Peter's solution back then was to introduce opacity to a background rectangle:
As I found a simple rectangle with opacity 0 % on the page would do the trick as well.
Hope that helps,
Now I tested the linked AI file with InDesign CC 2017.
The problem persists. A bit different as shown with InDesign CC 9.3.0: Only parts of the placed graphic were visible.
The good news:
It is sufficient to place the small transparent rectangle somewhere on the pasteboard of the spread to enforce the right redrawing of the placed AI graphic.
If you are using bleed with your InDesign document, place the transparent object on the pasteboard of the used master touching the bleed. That would also work. If no bleed area is defined, the transparent object has to touch the page of a master.
Report the bug here:
Provide all the details in written form and a link to a zipped packaged InDesign document where the bug is visible.
Thank you so much!!! I read your thread and the thread in the swiss forum. The problem occours only within one viewing mode: "best Quality". In "normal viewing mode" and "overprint" the graphics behave normal. - I didn't realized that, because I always work with "best Quality".
As soon as I place the paper-colored rectangle with an opacity of 0% on my master pages, the graphics behave normal again. I'm so happy!
The interesting thing is: Peter thought, that it is a bug and a problem within cc2015 and Mac. - But I came from a Mac with cc2015 - and I made my Illustrator graphics there. Everything was fine, until I moved with these files to PC/Win7 and cc2017, and here the problem showed up. - So maybe it's a problem of migrating between platforms.
thank you for confirming all this.
And that my little trick does help. :-)
In fact it will even help if you are using a rectangle with no fill and opacity set to 0 % to trigger the right rendering in "High Quality" view. I'm relieved. Nevertheless I did a bug report. And you should do as well.