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Branch to Photoshop - install stopped at 65%

Guest
Mar 22, 2017 Mar 22, 2017

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I was installing a trial version of adobe photoshop and its stopped at 65%. I can't even close the window!

[Moved from Flash to Photoshop... Mod]

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

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correct answers 1 Correct answer

Adobe Employee , Mar 22, 2017 Mar 22, 2017

Shymar40228365 what version of Windows are you attempting to install Photoshop on?  What version of Photoshop are you attempting to install?

I would recommend reviewing the installation log files to determine why the installation is failing.  Details on how to locate the install log for Photoshop CC 2017 can be found at Creative Cloud download and install errors​.  You are welcome to post any specific errors you discover to this discussion.

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Mar 22, 2017 Mar 22, 2017

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Moving this discussion to more specific Creative Cloud Download & Install​ space.

Thanks,

Akash

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Adobe Employee ,
Mar 22, 2017 Mar 22, 2017

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Shymar40228365 what version of Windows are you attempting to install Photoshop on?  What version of Photoshop are you attempting to install?

I would recommend reviewing the installation log files to determine why the installation is failing.  Details on how to locate the install log for Photoshop CC 2017 can be found at Creative Cloud download and install errors​.  You are welcome to post any specific errors you discover to this discussion.

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