1 Reply Latest reply on May 18, 2017 2:51 PM by Kevin-Monahan

    After Effects CC 2014 crashing on Yosemite

    Dallas Kruse Level 1

      After Effects all of the sudden will crash as soon as it opens.  Below is the crash report.

       

      ANY help is appreciated. This is a new problem out of the blue.

       

      Process:               After Effects [801]

      Path:                  /Applications/Adobe After Effects CC 2014/Adobe After Effects CC 2014.app/Contents/MacOS/After Effects

      Identifier:            com.adobe.AfterEffects

      Version:               13.0 (13.0)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           After Effects [801]

      User ID:               501

       

       

      Date/Time:             2017-03-22 16:17:49.118 -0700

      OS Version:            Mac OS X 10.10.5 (14F2109)

      Report Version:        11

      Anonymous UUID:        4A79B999-11EB-A726-7970-B0689E512EA4

       

       

       

       

      Time Awake Since Boot: 1200 seconds

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x00000000ffffffff

       

       

      VM Regions Near 0xffffffff:

      -->

          __TEXT                 0000000100000000-0000000100004000 [   16K] r-x/rwx SM=COW  /Applications/Adobe After Effects CC 2014/Adobe After Effects CC 2014.app/Contents/MacOS/After Effects

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libstdc++.6.dylib             0x00007fff8f160891 0x7fff8f160000 + 2193

      1   com.adobe.dynamiclink.framework 0x00000001046b2b04 dynamiclink::platformutils::GetPathToServer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::string, std::string, unsigned int) + 580

      2   com.adobe.AfterEffectsLib.framework 0x000000010070e7f9 CProject::UpdateMenus() + 1817

      3   com.adobe.AfterEffectsLib.framework 0x00000001006d7319 COutlineDir::UpdateMenus() + 41

      4   com.adobe.AfterEffectsLib.framework 0x000000010032051e CDocument::UpdateMenus() + 14

      5   com.adobe.AfterEffectsLib.framework 0x00000001006e01ca COutlinePano::UpdateMenus() + 42

      6   com.adobe.AfterEffectsLib.framework 0x000000010070abb4 CPOutlinePano::UpdateMenus() + 52

      7   com.adobe.AfterEffectsLib.framework 0x00000001003174e8 CBartender::UpdateAllMenus() + 680

      8   com.adobe.AfterEffectsLib.framework 0x00000001001fb58b ae_menu_utils::PrepareMenusForDialog(ae_menu_utils::DialogMenuPrepType) + 1051

      9   com.adobe.AfterEffectsLib.framework 0x00000001001fd9c6 ae_menu_utils::ScPrepareMenusForDialog::~ScPrepareMenusForDialog() + 54

      10  com.adobe.AfterEffectsLib.framework 0x0000000100191cb7 EGG_ScProgressDialog::~EGG_ScProgressDialog() + 151

      11  com.adobe.AfterEffectsLib.framework 0x00000001006fcc33 CPDir::SaveProjectToFileSpec(FILE_Spec*, int, bool) + 323

      12  com.adobe.AfterEffectsLib.framework 0x00000001006fe627 CPDir::DoSave(int) + 71

      13  com.adobe.AfterEffectsLib.framework 0x00000001006fe7c7 CPDir::DoSaveAs(FILE_Spec*) + 183

      14  com.adobe.AfterEffectsLib.framework 0x00000001002c056a TestEmergencyUnhandledExceptionHandler() + 2602

      15  com.adobe.AfterEffectsLib.framework 0x00000001002bf8de SetupEmergencyUnhandledExceptionHandler(bool) + 542

      16  U.dylib                       0x0000000102f4028a Up_InvokeUnhandledExceptionOrHardwareErrorHandler() + 74

      17  U.dylib                       0x0000000102f7d0c3 SetupHardwareExceptionHandling(bool) + 419

      18  com.adobe.dvacore.framework   0x00000001034cdf81 (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 417

      19  libsystem_platform.dylib       0x00007fff8c5e7f1a _sigtramp + 26

      20  libstdc++.6.dylib             0x00007fff8f160891 0x7fff8f160000 + 2193

      21  com.adobe.dynamiclink.framework 0x00000001046b2b04 dynamiclink::platformutils::GetPathToServer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::string, std::string, unsigned int) + 580

      22  com.adobe.AfterEffectsLib.framework 0x000000010070e7f9 CProject::UpdateMenus() + 1817

      23  com.adobe.AfterEffectsLib.framework 0x00000001006d7319 COutlineDir::UpdateMenus() + 41

      24  com.adobe.AfterEffectsLib.framework 0x000000010032051e CDocument::UpdateMenus() + 14

      25  com.adobe.AfterEffectsLib.framework 0x00000001006e01ca COutlinePano::UpdateMenus() + 42

      26  com.adobe.AfterEffectsLib.framework 0x000000010070abb4 CPOutlinePano::UpdateMenus() + 52

      27  com.adobe.AfterEffectsLib.framework 0x00000001003174e8 CBartender::UpdateAllMenus() + 680

      28  com.adobe.AfterEffectsLib.framework 0x00000001001fb58b ae_menu_utils::PrepareMenusForDialog(ae_menu_utils::DialogMenuPrepType) + 1051

      29  com.adobe.AfterEffectsLib.framework 0x00000001001fd9c6 ae_menu_utils::ScPrepareMenusForDialog::~ScPrepareMenusForDialog() + 54

      30  com.adobe.AfterEffectsLib.framework 0x000000010013d707 DialogEveBase::DoModalDialog(short, bool) + 519

      31  com.adobe.AfterEffectsLib.framework 0x000000010014118c DialogGenericAnnoy::DoDialog(short, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, unsigned char*) + 44

      32  com.adobe.AfterEffectsLib.framework 0x00000001002a434f AnnoyUserPlus(int, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, unsigned char*) + 399

      33  com.adobe.AfterEffectsLib.framework 0x0000000100260e0e __gnu_cxx::__normal_iterator<unsigned short const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > std::search<__gnu_cxx::__normal_iterator<unsigned short const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > >, __gnu_cxx::__normal_iterator<unsigned short const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >(__gnu_cxx::__normal_iterator<unsigned short const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > >, __gnu_cxx::__normal_iterator<unsigned short const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > >, __gnu_cxx::__normal_iterator<unsigned short const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > >, __gnu_cxx::__normal_iterator<unsigned short const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > >) + 7214

      34  com.adobe.AfterEffectsLib.framework 0x000000010024fc95 CEggApp::PerformDeferredTask() + 53

      35  com.adobe.AfterEffectsLib.framework 0x00000001000ac6ba GetAECocoaApplication() + 3130

      36  com.adobe.dvacore.framework   0x000000010330340c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28

      37  com.adobe.AfterEffectsLib.framework 0x0000000100282c04 Get_NAB_BUILD_SYNC_SETTINGS_HIDDEN() + 1780

      38  com.adobe.dvacore.framework   0x0000000103303558 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 136

      39  com.adobe.AfterEffectsLib.framework 0x00000001000ac507 GetAECocoaApplication() + 2695

      40  com.apple.Foundation           0x00007fff905afa23 __NSFireTimer + 95

      41  com.apple.CoreFoundation       0x00007fff9ab632e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

      42  com.apple.CoreFoundation       0x00007fff9ab62f73 __CFRunLoopDoTimer + 1059

      43  com.apple.CoreFoundation       0x00007fff9abd653d __CFRunLoopDoTimers + 301

      44  com.apple.CoreFoundation       0x00007fff9ab1e608 __CFRunLoopRun + 2024

      45  com.apple.CoreFoundation       0x00007fff9ab1dbd8 CFRunLoopRunSpecific + 296

      46  com.apple.HIToolbox           0x00007fff8c30f56f RunCurrentEventLoopInMode + 235

      47  com.apple.HIToolbox           0x00007fff8c30f1ee ReceiveNextEventCommon + 179

      48  com.apple.HIToolbox           0x00007fff8c30f12b _BlockUntilNextEventMatchingListInModeWithFilter + 71

      49  com.apple.AppKit               0x00007fff94f018ab _DPSNextEvent + 978

      50  com.apple.AppKit               0x00007fff94f00e58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346

      51  com.apple.AppKit               0x00007fff94ef6af3 -[NSApplication run] + 594

      52  com.adobe.AfterEffectsLib.framework 0x00000001003131f1 CApplication::Run() + 65

      53  com.adobe.AfterEffectsLib.framework 0x0000000100281bde MainMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, void**, int, int, int) + 894

      54  com.adobe.AfterEffectsLib.framework 0x000000010028182b EggMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, int) + 59

      55  com.adobe.AfterEffects         0x000000010000333e main + 1838

      56  com.adobe.AfterEffects         0x0000000100002c04 start + 52