1 Reply Latest reply on May 18, 2017 2:51 PM by Kevin-Monahan

    After Effects CC 2014 crashing on Yosemite

    Dallas Kruse

      After Effects all of the sudden will crash as soon as it opens.  Below is the crash report.

       

      ANY help is appreciated. This is a new problem out of the blue.

       

      Process:               After Effects [801]

      Path:                  /Applications/Adobe After Effects CC 2014/Adobe After Effects CC 2014.app/Contents/MacOS/After Effects

      Identifier:            com.adobe.AfterEffects

      Version:               13.0 (13.0)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           After Effects [801]

      User ID:               501

       

       

      Date/Time:             2017-03-22 16:17:49.118 -0700

      OS Version:            Mac OS X 10.10.5 (14F2109)

      Report Version:        11

      Anonymous UUID:        4A79B999-11EB-A726-7970-B0689E512EA4

       

       

       

       

      Time Awake Since Boot: 1200 seconds

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x00000000ffffffff

       

       

      VM Regions Near 0xffffffff:

      -->

          __TEXT                 0000000100000000-0000000100004000 [   16K] r-x/rwx SM=COW  /Applications/Adobe After Effects CC 2014/Adobe After Effects CC 2014.app/Contents/MacOS/After Effects

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libstdc++.6.dylib             0x00007fff8f160891 0x7fff8f160000 + 2193

      1   com.adobe.dynamiclink.framework 0x00000001046b2b04 dynamiclink::platformutils::GetPathToServer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::string, std::string, unsigned int) + 580

      2   com.adobe.AfterEffectsLib.framework 0x000000010070e7f9 CProject::UpdateMenus() + 1817

      3   com.adobe.AfterEffectsLib.framework 0x00000001006d7319 COutlineDir::UpdateMenus() + 41

      4   com.adobe.AfterEffectsLib.framework 0x000000010032051e CDocument::UpdateMenus() + 14

      5   com.adobe.AfterEffectsLib.framework 0x00000001006e01ca COutlinePano::UpdateMenus() + 42

      6   com.adobe.AfterEffectsLib.framework 0x000000010070abb4 CPOutlinePano::UpdateMenus() + 52

      7   com.adobe.AfterEffectsLib.framework 0x00000001003174e8 CBartender::UpdateAllMenus() + 680

      8   com.adobe.AfterEffectsLib.framework 0x00000001001fb58b ae_menu_utils::PrepareMenusForDialog(ae_menu_utils::DialogMenuPrepType) + 1051

      9   com.adobe.AfterEffectsLib.framework 0x00000001001fd9c6 ae_menu_utils::ScPrepareMenusForDialog::~ScPrepareMenusForDialog() + 54

      10  com.adobe.AfterEffectsLib.framework 0x0000000100191cb7 EGG_ScProgressDialog::~EGG_ScProgressDialog() + 151

      11  com.adobe.AfterEffectsLib.framework 0x00000001006fcc33 CPDir::SaveProjectToFileSpec(FILE_Spec*, int, bool) + 323

      12  com.adobe.AfterEffectsLib.framework 0x00000001006fe627 CPDir::DoSave(int) + 71

      13  com.adobe.AfterEffectsLib.framework 0x00000001006fe7c7 CPDir::DoSaveAs(FILE_Spec*) + 183

      14  com.adobe.AfterEffectsLib.framework 0x00000001002c056a TestEmergencyUnhandledExceptionHandler() + 2602

      15  com.adobe.AfterEffectsLib.framework 0x00000001002bf8de SetupEmergencyUnhandledExceptionHandler(bool) + 542

      16  U.dylib                       0x0000000102f4028a Up_InvokeUnhandledExceptionOrHardwareErrorHandler() + 74

      17  U.dylib                       0x0000000102f7d0c3 SetupHardwareExceptionHandling(bool) + 419

      18  com.adobe.dvacore.framework   0x00000001034cdf81 (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 417

      19  libsystem_platform.dylib       0x00007fff8c5e7f1a _sigtramp + 26

      20  libstdc++.6.dylib             0x00007fff8f160891 0x7fff8f160000 + 2193

      21  com.adobe.dynamiclink.framework 0x00000001046b2b04 dynamiclink::platformutils::GetPathToServer(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::string, std::string, unsigned int) + 580

      22  com.adobe.AfterEffectsLib.framework 0x000000010070e7f9 CProject::UpdateMenus() + 1817

      23  com.adobe.AfterEffectsLib.framework 0x00000001006d7319 COutlineDir::UpdateMenus() + 41

      24  com.adobe.AfterEffectsLib.framework 0x000000010032051e CDocument::UpdateMenus() + 14

      25  com.adobe.AfterEffectsLib.framework 0x00000001006e01ca COutlinePano::UpdateMenus() + 42

      26  com.adobe.AfterEffectsLib.framework 0x000000010070abb4 CPOutlinePano::UpdateMenus() + 52

      27  com.adobe.AfterEffectsLib.framework 0x00000001003174e8 CBartender::UpdateAllMenus() + 680

      28  com.adobe.AfterEffectsLib.framework 0x00000001001fb58b ae_menu_utils::PrepareMenusForDialog(ae_menu_utils::DialogMenuPrepType) + 1051

      29  com.adobe.AfterEffectsLib.framework 0x00000001001fd9c6 ae_menu_utils::ScPrepareMenusForDialog::~ScPrepareMenusForDialog() + 54

      30  com.adobe.AfterEffectsLib.framework 0x000000010013d707 DialogEveBase::DoModalDialog(short, bool) + 519

      31  com.adobe.AfterEffectsLib.framework 0x000000010014118c DialogGenericAnnoy::DoDialog(short, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, unsigned char*) + 44

      32  com.adobe.AfterEffectsLib.framework 0x00000001002a434f AnnoyUserPlus(int, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, unsigned char*) + 399

      33  com.adobe.AfterEffectsLib.framework 0x0000000100260e0e __gnu_cxx::__normal_iterator<unsigned short const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > std::search<__gnu_cxx::__normal_iterator<unsigned short const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > >, __gnu_cxx::__normal_iterator<unsigned short const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > > >(__gnu_cxx::__normal_iterator<unsigned short const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > >, __gnu_cxx::__normal_iterator<unsigned short const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > >, __gnu_cxx::__normal_iterator<unsigned short const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > >, __gnu_cxx::__normal_iterator<unsigned short const*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > >) + 7214

      34  com.adobe.AfterEffectsLib.framework 0x000000010024fc95 CEggApp::PerformDeferredTask() + 53

      35  com.adobe.AfterEffectsLib.framework 0x00000001000ac6ba GetAECocoaApplication() + 3130

      36  com.adobe.dvacore.framework   0x000000010330340c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28

      37  com.adobe.AfterEffectsLib.framework 0x0000000100282c04 Get_NAB_BUILD_SYNC_SETTINGS_HIDDEN() + 1780

      38  com.adobe.dvacore.framework   0x0000000103303558 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 136

      39  com.adobe.AfterEffectsLib.framework 0x00000001000ac507 GetAECocoaApplication() + 2695

      40  com.apple.Foundation           0x00007fff905afa23 __NSFireTimer + 95

      41  com.apple.CoreFoundation       0x00007fff9ab632e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

      42  com.apple.CoreFoundation       0x00007fff9ab62f73 __CFRunLoopDoTimer + 1059

      43  com.apple.CoreFoundation       0x00007fff9abd653d __CFRunLoopDoTimers + 301

      44  com.apple.CoreFoundation       0x00007fff9ab1e608 __CFRunLoopRun + 2024

      45  com.apple.CoreFoundation       0x00007fff9ab1dbd8 CFRunLoopRunSpecific + 296

      46  com.apple.HIToolbox           0x00007fff8c30f56f RunCurrentEventLoopInMode + 235

      47  com.apple.HIToolbox           0x00007fff8c30f1ee ReceiveNextEventCommon + 179

      48  com.apple.HIToolbox           0x00007fff8c30f12b _BlockUntilNextEventMatchingListInModeWithFilter + 71

      49  com.apple.AppKit               0x00007fff94f018ab _DPSNextEvent + 978

      50  com.apple.AppKit               0x00007fff94f00e58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346

      51  com.apple.AppKit               0x00007fff94ef6af3 -[NSApplication run] + 594

      52  com.adobe.AfterEffectsLib.framework 0x00000001003131f1 CApplication::Run() + 65

      53  com.adobe.AfterEffectsLib.framework 0x0000000100281bde MainMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, void**, int, int, int) + 894

      54  com.adobe.AfterEffectsLib.framework 0x000000010028182b EggMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, int) + 59

      55  com.adobe.AfterEffects         0x000000010000333e main + 1838

      56  com.adobe.AfterEffects         0x0000000100002c04 start + 52