4 Replies Latest reply on Mar 24, 2017 9:55 AM by cesb2017

    Premiere Elements 14 not opening

    cesb2017

      Hello everyone,

       

      Premiere Elements 14 is not opening, the cursor just rolls and nothing happens.  No error msg, nothing.  Already rebooted, installed updates, checked these forums.  Called customer support and they directed me here, where the same previously posted question says contact cust support.  Is there some driver I'm missing or what? If I uninstall and re-install the software will I lose all my projects/files/ clips?  Thanks for any info.

       

      -Cecilia