5 Replies Latest reply on Mar 25, 2017 7:23 AM by Gerry5478

    Photoshop CC Won't Start Up

    Gerry5478

      I've been running Photoshop CS6 with no problems for years.  Decided to try Photoshop CC.  Creative Cloud has been on my computer for months, though I've never had a use for it.

       

      Went through all the steps yesterday to install the 7 day trial of PSCC.  All went well till I started PSCC for the first time and I got the Windows message, "Adobe Photoshop CC 2017 has stopped working."

       

      Immediately went back to see if CS6 was still okay and it was fine.  Updated to the latest video driver, rebooted, ran "sfc /scannow" and various other programs and all seemed okay.  wondered if the problem was because my Adobe CC was dated, but it looks like the latest version was installed yesterday.

      I saw a entry in the forum suggesting running Adobe CC Cleanup, but that appears dated (doesn't mention Win 10).  I don't wish to run anything that would endanger CS6 or anything else currently on my computer.  HELP!  My trial expires in 6 days!

       

      Motherboard - MSI 990 FXA Gaming - AMD CPU
      Video Card - MSI GEFORCE GTX660 ti
      Op System - Windows 10 Pro 64 bit

      Storage - 1Tb SSD plus 150 Gb SSD for temp files, etc.

       

      2017-03-24_11-38-03.png

      Thanks - Gerry