2 Replies Latest reply on Mar 25, 2017 2:41 PM by batvp

    Photoshop CS6 Will not open once installed

    batvp

      I have installed the complete Adobe CS6 Design Suite but Adobe CS6 refuses to open.

       

      When I do click on Photoshop to open, the following error window appears:

       

      'Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the 'file'. Use the 'Properties' cammand in the Windows Explorer to unlock the file'

       

      I have tried closing and restarting my PC, however none of these options seem to help.

       

      Any advise?

       

      Thank you