1 Reply Latest reply on Mar 26, 2017 12:21 AM by F. McLion

    Error after updating

    alanlaighleis

      Guys

       

      I updated Lightroom Cc today and after rebooting lightroom wont start. if I go to my program files folder and run lightroom.exe i get an error

       

      "the application failed to start because its side by side configuration is incorrect. please see teh application event log or use teh commandline tool sxstrace.exe for more detail

       

      When I go to the windows event log I see the following at the time i tried run lightroom.

       

      Activation context generation failed for "C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe".Error in manifest or policy file "C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe" on line 0. Invalid Xml syntax.

       

      between this and the difficulty I've had downloading the installer, updating when I'm told there's a new release. reinstalling because it cant update, then it updates and does this i'm fast loosing patience.