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Site always redirects desktop users to mobile

New Here ,
Mar 26, 2017 Mar 26, 2017

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Hello all -

I'm trying to build a portfolio website with Muse 2017 on my Mac and I have built a desktop and mobile layout.  Every time I open the desktop site on my MacBook, it redirects me to the mobile version.  I've tried obliterating the mobile version, but it still redirects to a dead directory.  I'm currently hosted on Business Catalyst.

How can I fix this?

The site is benspells.businesscatalyst.com if it would help you to have the link.

Thanks!

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correct answers 1 Correct answer

Guide , Mar 31, 2017 Mar 31, 2017

ben_atl  написал(а)

I'm not sure how to fix the mobile portion now.

The code of your site does not have a javascript redirect for mobile versions.

Your website:

f68b7979d2.png

It should be:

c7008582fc.png

This can happen for three reasons.

1) You did not make a mobile version in the same Muse project.

2) The check box is not set in the site settings.

143d7c1291.png

3) A bug in the application or corrupt project file.

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Mar 31, 2017 Mar 31, 2017

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Hi,

Looks like you have managed to resolve the issue as I am able to see it running perfectly fine in Mackbook.

Let me know if you still have issues.

Regards,

Ankush

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New Here ,
Mar 31, 2017 Mar 31, 2017

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It's working correctly for me now on my laptop but is now not recognizing my mobile device if I use my iPhone... I haven't changed any settings. I've uploaded my site to BC once more and cleared my cookies/cache on my phone so I'm not sure how to fix the mobile portion now.

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Guide ,
Mar 31, 2017 Mar 31, 2017

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ben_atl  написал(а)

I'm not sure how to fix the mobile portion now.

The code of your site does not have a javascript redirect for mobile versions.

Your website:

f68b7979d2.png

It should be:

c7008582fc.png

This can happen for three reasons.

1) You did not make a mobile version in the same Muse project.

2) The check box is not set in the site settings.

143d7c1291.png

3) A bug in the application or corrupt project file.

Votes

Translate

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Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines