2 Replies Latest reply on Mar 28, 2017 10:26 AM by helenb61420764

    "Error! Check Activation"



      I keep getting this error message "Error! Check Activation" and cannot download any books from the public library anymore.

      Can anyone help?



        • 1. Re: "Error! Check Activation"
          Nanaky Level 5



              Close all applications.

              Choose Start > Run.

              In the Open text box, type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Select the Adept key.

              Choose File > Export.

              In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.




              quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.

          • 2. Re: "Error! Check Activation"

            I did that and I am no longer getting the activation error. However, I am

            now getting the following error:




            I have checked the time and date settings on my computer and they are fine.

            I even changed them, rebooted and changed them back. However, I am still

            getting this error.