8 Replies Latest reply on Apr 28, 2017 12:07 PM by eddiesmithphoto

    Lightroom CC not responding on import. GPU already disabled

    eddiesmithphoto

      I've been having a ton of issues lately, now it is at the point of unusable. I have a great deal of time and effort invested in Lightroom/Photoshop but tbh the problems have become way to frequent. every update there are issues. . I'm using a Dell 13" i 5378 all drivers are updated, gpu is disabled all files being stored on outboard drives . If I can't resolve this i will be switching software platforms i have deadlines due for publication this  week and editing on LR mobile is not an option

       

      Processor

      Intel Core i5-7200U 2.50 GHz with Turbo Boost Technology up to 3.10 GHz

      Memory

      8GB DDR4 2400 MHz

      Hard drive size

      1TB 5400 RPM HDD

      Operating system

      Windows 10 Home, 64-bit

      PC type

      2 in 1

      Optical drive

      None

      Media drive

      SD card reader

      Audio

      Waves MaxxAudio Pro

      Video

      Intel HD Graphics 620 with shared graphics memory

      Ports

      2 USB 3.0 • 1 USB 2.0 • 1 HDMI • Headphone output/Microphone input combo

      Battery

      3-cell 42WHr*

      Camera

      Integrated webcam

      Wireless

      802.11ac (Miracast enabled)

      Bluetooth

      Bluetooth 4.0