Premiere CC 2015 external preview Blackmagic Design Ultrastudio Sdi

[Bóson Post CC01]

Hi guys. My Premiere CC 2015 don't give me external real time preview on Blackmagic Design Ultrastudio Sdi.

I have a Mac Pro 2016 - OSX 10.12.1 Sierra.

The external preview works fine when a use Final Cut or Davinci Resolve. Everything ok when I play, but when I go to Premiere I just have a still preview. If I play the video don't work. The mac stops my play, show some frames e stop again and again. I tried use the Blackmagic timeline presets. Tried a lot of configurations that I find around the internet, but nothing works.

I tried to pre-render the internal preview, but din't work to.

If I disabled the external preview of Ultrastudio and play just the internal interface from premiere, the video plays fine. But when I enable again the external preview, the problem returns.
Could some one help me please?

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[Moved from generic Cloud/Setup forum to specific Program forum... Mod]

[R Neil Haugen]

I don't have experience with that, and hope a couple of the folks who 'hang' here that do will hop in. I will note, BM gear doesn't always work as you expect at first with Adobe software, and surprisingly, the BM folk don't often have much experience or help for getting their users going.

That said ... SAFEHARBOR11​ or Jim_Simon​ ... any ideas?

Neil

[Kevin-Monahan · Accepted solution]

Hi Porão 20 Filmes,

Sorry for this frustrating error.

My Premiere CC 2015 don't give me external real time preview on Blackmagic Design Ultrastudio Sdi.

I have a Mac Pro 2016 - OSX 10.12.1 Sierra.

Can you try updating Premiere Pro to the current version, creating a brand new project and retesting? Before updating, you can keep the current version installed by following these directions.

Thanks,
Kevin

[Bóson Post CC01]

Thank you Kevin, it works fine now.

[Kevin-Monahan]

Awesome! Thanks for the report.

Kevin