3 Replies Latest reply on Apr 14, 2017 3:52 PM by Kevin-Monahan

    Crash after use warp stabillazer



      i have problem with my  after effect , my after effcet can't use warp stabillazer when i use that my program will stopped anyone know to fix that please

      error code be like :


      Process:                AfterFX.exe [1340]

      Path:                   C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files\AfterFX.exe

      Product Version:

      File Version: 

      Code Type:              x64

      Parent Process:         explorer.exe [1212]


      Date/Time:              2017-03-28 09:03:46 SE Asia Standard Time

      OS Version:             10.0.14393.0

      Report ID:              ffa0a6cc-331c-4701-898b-bd6def19269c


      Time Awake Since Boot:  306270 seconds


      Crashed thread:         67 [4828] THREAD_PRIORITY_NORMAL


      Exception Code:         EXCEPTION_ILLEGAL_INSTRUCTION

      Exception Parameters: 

      Exception Message:      3221225501 {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.



      Application Specific Information:

      C:\Program Files\Adobe\Adobe After Effects CC 2017\Support Files\mkl_def.dll



      Thread 67 [4828] crashed with X86 Thread State (64 - bit) :

        rax: 0x0000000030249000 rbx: 0x000000003024b000 rcx: 0x000000007302d070 rdx: 0x0000000064925650

        rdi: 0x000000007302e328 rsi: 0x00007ffae14da298 rbp: 0x000000007302ecf0 rsp: 0x000000007302ce80

         r8: 0x0000000000000440  r9: 0x000000003024b000 r10: 0x00000000000003c0 r11: 0x0000000000000140

        r12: 0x0000000000000022 r13: 0x000000000000000c r14: 0x0000000000000010 r15: 0x0000000000000022

        rip: 0x00007ffaceb53e82


      System Information:

        Processor Architecture:      PROCESSOR_ARCHITECTURE_AMD64

        Number of processors:        4

        Processor type:              PROCESSOR_AMD_X8664

        Processor level:             22

        Processor revision:          12289

        Active processor mask:       0xf

        Page Size:                   4096

        Allocation granularity:      0x10000

        Minimum application address: 0x0000000000010000

        Maximum application address: 0x00007FFFFFFEFFFF