4 Replies Latest reply on Mar 28, 2017 1:22 PM by remigiuszm28131060

    Recovery after crash - no files, but still missing disk space.

    remigiuszm28131060

      Hi,
      After whole night of working with ~20 .DNG files opened in Ps CC 2017 I switched my computer to "sleep mode" (Win7). I also went to sleep without saving my work...
      At some point computer crashed, and when I woke up I was able just to turn it on (received "blue screen" report).

       

       

      None of files I was working on shows in 'recent files' Ps window.

      I tried to find any solution. Now I know that there's no autosaving option and probably recovery won't be possible
      But....
      Ps was using ~10GB of my C:/ drive while I was working. This disk space is still missing!

      Is it possible that my temporary files are stored somewhere?!

       

      I tried to find those files. No idea where they are hiding. Of course .../Appdata/Roaming/.../AutoRecover folder  is empty.

       

      Logs (crash time):
      Request failed due to client error. Trying to request a new access token...

      "Request failed due to client error. Trying to request a new access token...", source: file:///C:/Program%20Files/Adobe/Adobe%20Photoshop%20CC%202017/Required/www-universal-sea rch/build/main.js