2 Replies Latest reply on Apr 1, 2017 3:58 AM by rgeoffrey

    Conversion options does not show up


      CAn't figure out why pdf attachments sent to me by email to not show up with the conversion option. There is no security on the files

        • 1. Re: Conversion options
          meenakshin83966505 Adobe Employee

          Hi Geoffrey,


          Could you please confirm if you are referring to the "Convert to" options provided under Export PDF tool.

          Is this happens only with the PDF attachments? Try to open other PDFs and check if you get the options there.

          Also, confirm if you are using Adobe Reader application or exporting PDF online.


          If you are referring to something else, please let us know.

          It will be helpful if you can share the screenshot for the same.

          To attach a screenshot you can use the insert image option provided on the reply window.

          Check the screenshot of the icon below:


          Once you click on this icon, browse for the image file and click on insert image below.




          1 person found this helpful
          • 2. Re: Conversion options does not show up
            rgeoffrey Level 1

            Thanks for the response, but I think I had solved the problem.




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            Russell J. Geoffrey, Esq.




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