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Hello,
First thing to say: My English is really bad, I am from Holland.
When I am trying to start my Photoshop CC 2017 there opens a pop-up with the message: Photoshop CC 2017 is not working. After that it will crash and close the app... I tried to delete it, updated it, etc. but nothing works! Does anyone know how I can fix this and use Photoshop again?
Thanks,
Dion
Hi Dion,
Please refer this article Photoshop crashes with Lavasoft Chrome extension installed and let us know if that helps.
Regards,
Akash
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If Photoshop Crashes you should post the system crash reports be it Mac OS or Windows. For windows use windows reliability history viewer.
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Here is the crash report, but it is Dutch. Sorry!
Naam van toepassing met fout: Photoshop.exe, versie: 18.0.1.29, tijdstempel: 0x583e911d
Naam van module met fout: LavasoftTcpService64.dll, versie: 2.3.4.7, tijdstempel: 0x555dc671
Uitzonderingscode: 0xc0000095
Foutmarge: 0x0000000000008902
Id van proces met fout: 0x369c
Starttijd van toepassing met fout: 0x01d2a959b7c60777
Pad naar toepassing met fout: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
Pad naar module met fout: C:\Windows\system32\LavasoftTcpService64.dll
Rapport-id: ec4baf6a-78ad-49ef-bbdd-932135cd8067
Volledige pakketnaam met fout:
Relatieve toepassings-id van pakket met fout:
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Hi Dion,
Please refer this article Photoshop crashes with Lavasoft Chrome extension installed and let us know if that helps.
Regards,
Akash
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Thank you so much! It worked!