1 Reply Latest reply on Mar 30, 2017 5:05 AM by KanikaS

    Adobe CC logs me out on every Network change

    hansv5715605 Level 1

      Hello,

       

      I have this really weird issue where Creative cloud will sign me out if my internet stops working or if I change my network.

       

      I literally have to sign in like a thousand times if my network connection keeps disrupting hence making my life hell while using Typekit. This is getting really annoying.

       

      I have tried uninstalling it completely using CCleaner and traces of it and doing a fresh install again, but problem remains.

       

      I tried doing troubleshooting with Adobe, but I couldn't do it as I would have have to disconnect my internet to show that which would break the session. (Duh)

       

      Can anybody out there help me solve this? This is driving me nuts.

       

      My computer:

      Asus GL552VW

      16 GB RAM, 1TB HDD, i7-6th Gen (2.6GHz)

      Windows 10 64 Bit OS Version 1607

      Using latest version of Adobe CC 2017

       

      Thank you.